FAQ

Marabou will not charge anyone’s accounts until after the final amount has been raised. If enough funds are not committed, then we will send an email to the point of contact who initiated the account and inquire if they want to extend the deadline, or cancel the baby shower gift.

The registry owner is under no obligation to pay the balance. To start the registry we do not take credit card information. If the registry owner does not want to pay any remaining balance on the registry, the registry is deleted and nobody’s cards will be charged.

That is OK! Our service is there to support Moms after they give birth. Send out another call among family and friends to complete the gift registry as soon as possible so mom can start her service right away.

If Mom goes into labor VERY early (Prior to 36 weeks) and her child is in the NICU, as long as the amount for NICU assurance has been reached we will cover her for her stay in the NICU. 

In this case there will be no opportunity for a refund if the full service is not funded. The balance of the registry will be used to provide as much service as possible with the contributions made.

Please contact us if you have a mother who has a baby in the NICU and you have not opened an account with us at support@marabouservices.com. We want to support her and her family in any way we can.

Yes! It is always a great idea to support a mother, no matter what stage she is in. The postpartum phase can last longer than we think and doulas can help throughout any length of time after birth. Let us know she has already had her baby via email at support@marabouservices.com or make a note in the Start a Marabou Service Form in the special directions section.

That is great! Fill out a “Choose your own service” registry form to get started

There are many great websites that can be used to find a doula!

Doulamatch.net is a great site for finding doulas of all specialties

Doulas of North America or DONA

Childbirth and Postpartum Association or CAPPA

Birth Arts International  or BAI

There may be local doula agency near you, your best bet will be finding them via a search engine.

Doulas are trained to be flexible to support Mom in the way she needs to be supported. There are many standard things a doula will do, however, if the Mom asks for something out of the ordinary, they will comply as long as it is ethical and they are comfortable providing the service.

Please see our “What is a doula” page for more information about what a postpartum doula does.

Doulas do typically care for the baby unless the mother is home (i.e. Mom can take a shower or take a nap baby-free). If Mom wants to leave home while the doula cares for her child that is between her and her doula.

More babies, YAY! Check out our Twins Package for a great offer to support moms of multiples.

Marabou’s mission is to bring peace to postpartum mothers. If for any reason the service you are receiving is not working out, contact us immediately at support@marabouservices.com and we will make the changes necessary to bring your peace.

Restrictions may exist for some of the services. Please visit our Marabou Packages for specific restrictions