The NICU situation was on our hearts, but we’ve never actually experienced it firsthand. So, we needed help gaining insight on what it’s like. We called a friend of ours, Katie, and asked if we could interview her about her time in the NICU with her daughter, Brynn. We wanted an interview to help us perfect our service for NICU families. But, we also wanted to share with you, for the sake of awareness and understanding of what NICU experiences can be like.